Brandy Van Ostrand

“I am a property manager for a townhouse complex in Joliet. I manage 44 units in 11 buildings. About 4 years ago we had another service company taking care of our heating and air when we realized we were being taken advantage of. My boss instructed me to look around to find someone new quickly because I had an elderly tenant who’s furnace had just gone out and it was cold outside. I began calling around and kept getting the runaround about wanting someone to come out the same day or the price was so high even I couldn’t believe it.  That was until I called Elmer and Lisa at AAA. They gave me an amazing price and said they could have someone out within the hour and they did exactly that.  It was then I decided to ask them to be our full time go to company for ALL our heating and cooling issues.  I can call and have called Lisa in the middle of the night on weekends and even Holidays when one of our systems goes down and they get right out to take care of it. I read a review that said all of the positive comments were from friends and family and I just wanted to say. They didn’t start out as friends or family they started out as our heating and cooling company but over the years they have become great friends and I would even say family.  They care about their customers! They have never tried to sell me something we don’t need and they have never over charged us for anything.  We would highly recommend this company to anyone!”

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